Delete Your Account

You can delete your Repair account and the personal data attached to it at any time. There are two ways to do it.

1. From inside the app (fastest)

Open the Repair app and go to Profile → Delete Account. Confirm when asked. Your account is closed immediately and your personal data is removed as described below. This works in all three apps: Repair (customer), Repair Partner (garages) and Repair Driver.

2. By email

If you can no longer sign in, email support@download.repair from any address, with the subject "Delete my account" and the mobile number registered with the account. We verify the request with you and delete the account within 7 days. You can also call or WhatsApp +965 6665 5044.

What is deleted

Your name, mobile number, email address, saved addresses, saved vehicles, profile photo, device and notification tokens, live and historical location data, and the photos, voice notes and videos you attached to your service requests.

What is kept, and for how long

Records of completed orders, invoices and payments are kept for up to 5 years, because Kuwaiti tax and accounting rules require us to keep them. These records are detached from your profile and kept only for legal, accounting and fraud-prevention purposes. Requests that are still open (an active order, an unpaid invoice or an ongoing dispute) are completed or settled first, and the deletion follows.

After deletion

Deletion is permanent and cannot be undone. Loyalty points, promo codes and order history are lost. You are welcome to sign up again with the same mobile number, but the new account starts empty.