Privacy Policy

This Privacy Policy describes how Repair ("we", "us", or "our") collects, uses, and shares information about you when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly (such as your name, phone number, email address, vehicle details, and payment information), information generated through your use of the Service (such as bookings, ratings, and messages), and information collected automatically (such as device identifiers, IP address, and approximate location).

2. How We Use Information

We use your information to operate, maintain, and improve the Service; to facilitate transactions between you and Vendors; to communicate with you about your account and bookings; to detect and prevent fraud; and to comply with legal obligations.

3. Sharing With Vendors

To fulfill your booking, we share necessary details (such as your name, contact number, vehicle information, and service address) with the Vendor you engage. Vendors are independently responsible for handling such information in accordance with applicable law.

4. Service Providers

We share information with trusted third-party processors that perform services on our behalf, including payment processing, hosting, analytics, customer support, and communications. These providers are bound by confidentiality obligations.

5. Legal and Safety

We may disclose information when required by law, court order, or regulatory request, or when we believe disclosure is necessary to protect rights, property, or safety of Repair, our users, or the public.

6. Data Retention

We retain personal information for as long as needed to provide the Service and for legitimate business purposes such as fraud prevention, dispute resolution, and compliance with legal obligations.

7. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Choices

You may access, correct, or delete your account information through the in-app settings. You may also opt out of certain communications. Deleting your account does not remove information that we are required to retain by law.

9. Children

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the Service or by other reasonable means. Your continued use after the update constitutes acceptance.